( Customer Relationship Management)CRM is a tailor-made software used for sales and marketing. It is available in a web-based and desktop-based version to cater all size company including SMB and SME.
CRM online version includes CRM and add-ons like Inventory management and CMS. It has also integrated with IndiaMart, IVR, and bulk SMS. CRM helps the sales team to track Inquiries, quotations and also send reminders notification for follow-ups. It also helps to assign a task or any related work to the team. Owners can view 360 degrees of the company in a single platform. As it is web-based, it can be used from any by any devices with internet connections.
CRM Desktop version includes 3 modules which cater to three different domains which include Service industry, business industry and retails industry. Tabular view of desktop application makes it more user-friendly and easy to use to customers. It comes with 30 days trial. CRM desktop version is GST ready software which covers all GScontinue reading →