You can connect your HP printer to the computer using a USB cable and print your documents directly to the PC using a wired connection. If your computer system fails to identify your HP printer, you might be having problems with the printer software currently installed on your PC, or a hardware issue relating to your printer or the corrupted driver files. In such a situation, you can also talk to the live executives and get HP chat support to solve out issues preventing your printer from communicating to the computer.
Steps to Fix the Problems When Computer Doesn't Connect to the HP Printer
You can follow this troubleshooting process to find all of the problems that might be creating your HP printer to have issues.
Step 1 – Plug the power cable of your HP printer to the electrical outlet. Make sure that both ends of the cable are firmly connected to their sockets. If it doesn’t fix the problems, you can try to connect your printer to another electrical outlet. Sometimes, problems with the primary power outlet can create issues during the connection. If your HP printer has a panel on the rear, ensure that the knob is in the safest place in the right-hand corner.
Step 2 – Click ‘Start’ menu on your PC, followed by the ‘Printers and Faxes’ section or the ‘Devices and Printers’ section. Right-click the HP printer and choose the ‘Set as default printer’ option. Double-click the printer icon to get access to the ‘Printer’ menu. Deselect the check box beside the ‘Pause Printing’ option if you find a check mark on it.
Step 3 – Access the front panel of your printer and uncover the ink cartridges. Press them down accurately and check if it prints. If the problem still exists, take the cartridges out of the printer and look for any adhesive or plastic around them. Clean the cartridge if you find dust around the contacts. You should also change the ink cartridges in your HP printer.
Step 4 – Remove the printer connection. Insert the printer driver installation CD in the optical drive of your PC and install the programs again. Continue with the instructions and reconnect your HP printer at the respective point. The software will recognize your printer and correctly install the application drivers. You should not depend on the Windows operating system for installing drivers.
Step 5 – Press the ends of the USB cable of your printer to connect it inside of its appropriate inputs ultimately. Ensure the cable is tightly attached to the USB ports.
However, if everything is connected perfectly and you’re unable to find the exact reason of the issues by applying these troubleshooting steps, you can call on the HP customer care number for obtaining the further solution if you are still not able to connect to your HP printer to the computer.