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Self service support: The lesser known benefits of this impeccable tool!

posted by livechatagent 10 days ago
tags: live chat agent customer support

Whether you believe it or not, it’s human nature to take the path of least resistance. We just want all our tasks to be accomplished in the shortest possible time and that too with least efforts. That’s what self service support helps with.

As customers, we just want our queries to be resolved as soon as possible. We want to be empowered so that we are able to solve all our problems by ourselves.

Source : Live Chat Agent

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