At the time of dealing with a difficult client, it is likely that you won’t agree on much. But what you will agree upon is the significance of reaching the goal. The goal can be the uniting factor when you have nothing much in common. You will realise the importance of being goal-oriented and this will spark more conversations around the goal. Managing client expectations from an early point is much easier than realising that client has unrealistic views in the last minute. Don’t assume that you both have the same vision or want the same things. That is why manage the expectations from an early stage for best results.