Different users have different preferences with regard to the email providers they use or the applications they like. Some people may like the email features provided by AOL Desktop Gold while at the same time they may have gotten used to other email applications like Microsoft Outlook. Although AOL Desktop Gold is compatible with different operating systems and applications users have encountered problems where they cannot log in to AOL Desktop Gold from Microsoft Outlook.
What to do when you can’t log in to AOL Desktop Gold from Microsoft Outlook?
It is very important to note that when you AOL Desktop Gold Download your account should be properly synced with Microsoft Outlook. If it is not synced correctly you will not be able to log in or access AOL Gold account through Outlook. But if you have faced this sort of sign in error then don’t worry because there are certain steps you can do to fix the issue.
- Open Microsoft Outlook on your computer and click the ‘File’ tab.
- Under the ‘Account Settings’, look for the ‘Add account’ button.
- Select the “Manual setup or additional server types”
- Pick ‘IMAP or POP’ and enter the required information as follows
- Account type: IMAP
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Carefully review the information you entered to make sure it is accurate. Once you verify all the information click ‘OK’. In the event that both the operations are completed successfully, you can go ahead and finish the process by clicking ‘Close’. Once you have completed all the steps in correct order do not forget to restart Microsoft Outlook so that the changes you made are saved. These steps should resolve the AOL Desktop Gold and Microsoft Outlook login error.
If these steps do not work then you should consider deleting the program and all the related files. Then you can once install aol desktop gold again from the beginning. If you need any assistance during the installation process you can contact customer support at any time of the day and seek more information about the technical aspects involved.