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Live Chat Agents

The most effective tips to motivate your support agents

posted by livechatagent 1 month ago
tags: live chat agents motivate customer

What is it that keeps your employees going and performing their best? Well, it’s the motivation that plays a crucial part in creating that perfect positive working environment. Especially when it comes to a customer support center, the performance of the agents is highly driven by this one factor! It’s imperative that the managers employ all effective strategies to keep their teams motivated so that they deliver the best kind of service.

Source : Live ChatAgent

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How to capture business leads through live chat

posted by livechatagent 1 month ago
tags: live chat agents business leads

Apart from driving in all the major benefits like engaging visitors to conversions to providing loyal customers, live chat has an added advantage. It helps capture business leads as well. Yes! you can actually gather business opportunity leads using your live chat window.

 

Source : Live Chat Agent

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