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10 Quotes To Motivate Your Customer Support Team

The customer support team of a company needs to work relentlessly as the representatives of the company providing necessary assistance to the customers as and when required by them. 

In case of customer support training team, quotes on varied aspects like the value of team work, importance of self improvement and staying focussed on one’s goals can prove to be highly beneficial for them. Factors such as these help in considerably increasing their productivity thereby helping in the expansion of the company.

Here is a list of ten inspirational quotes which will inevitably keep the customer support team of a company motivated throughout:

  1. “Man was created as a being who should constantly keep improving, a being who on reaching one goal sets a higher one.” -Ralph Ransom
  1. “So companies have to be very schizophrenic. On one hand, they have to maintain continuity of strategy. But they also have to be good at continuously improving.” -Michael Porter

 

  1. 3.Never doubt that a sma
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Blockchain for Finance

by riyasteve20 days ago

blockchian for fintech

Thanks to the blockchain, the finance world is going through the first big change in years. The tamper-proof technology improves security and speed in financial transactions. Make your business more efficient with a Blockchain for Finance solution by Blockchain App Factory.

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LG is taking a long time to roll out the latest big Android update — just like always

by Sacloudy21 days ago

Last year, LG launched a Software Upgrade division and said it would be “investing significant resources toward extending smartphone lifespan” with consistent, stable updates. Many were hopeful that this concentrated focus on software would mean customers would receive major new versions of Android in a more timely manner; LG has never been particularly quick at delivering the latest features to its devices — even with the company’s flagship Android phones.

Unfortunately, the company’s roadmap for Android 9 Pie — posted to its Korean website — suggests more of the same and shows that buyers of several phones will be waiting months longer for the upgrade. The G7 is scheduled to receive it first; LG says Android 9 will start rolling out globally sometime in the first quarter; a beta release is already available for the G7 in some regions.

But when it comes to the G6 and the more recent V40, LG simply lists “performance updates” and bug fixes as slated for the same timeframe — without a

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Blockchain Development Services

by riyasteve27 days ago

Blockchain Technology has taken the tech world by storm with its unique security features and powerful performance.

Numerous companies in the field of Banking & Finance, Online Shopping, Healthcare, Cybersecurity, E-Learning and more are adopting blockchain technology to their business.

blockchain (2)

So If your interested to get Blockchain Technology infused with your business, then Blockchain App Factory is your best pick.

They offer state-of-the-art Blockchain Development Services that can be customized as per your needs. Contact their experts today!

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Blockchain technology in Banking

by riyasteve28 days ago

If Bitcoin was developed into the blockchain network to facilitate financial transactions, how come the banks haven’t taken full advantage of this technology yet?

Well, we still don’t know why and when banks will do the complete transition to the blockchain world. But we know that this disruptive technology can improve all the different processes of a bank, from money transitions to paperwork.

Enterprise blockchain solutions

Let’s look at the characteristics of blockchain that can improve the banking sector:

  • Tamper-proof: blockchain functions as a digital distributed ledger, so all the information in the network is saved in different nodes all over the world. This means that to forge any data, it is necessary to have control of over 51% of the computers that hold the nodes.

Improvement: With no possibility of hack attacks, banks can become more reliable institutions, giving more security for their clients and dodge money loss.

  • Immutable: Once the data is recorded into the chain, it can’t be changed, avoi
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How to Take Charge of Your Churn Rate

The churn rate of a company is defined as the rate at which it loses customers in a given period of time. It is a highly important metric for businesses that provide customer service software. It provides an insight into how well businesses can retain customers.

  1. Customer engagement

Reaching out to clients and getting direct feedback is one way to address churn rate related issues. It is the simplest and most straightforward way to understand why customers decide to leave. 

Quality customer service

Impeccable service is an important element of customer loyalty and retention.  Such customer support solution have proved to be especially useful in changing the customer’s mind in the last minute.

  1. Understanding each customer

It is an important skill to be able to identify and separate customers who are loyal and those at risk of churning. With the help of big data companies can closely monitor customers’ usage of a service and determine who has a higher chance of leaving.

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B2C Customer Experience: How to Excel in Customer Service in 2018 & beyond

It’s no longer a secret that good customer service is directly proportional to your profit margins and business growth. In today’s competitive market, B2C companies are engaging a lot of innovative strategies to improve customer experience to a whole new level since unhappy customers can quickly opt for goods or services from rival companies and buy from them if they fail to provide satisfactory customer service.

Use messaging

Yes, you guessed it right! Messaging is now the go-to service channel for digitally informed customers seeking the resolution to their queries and questions. 

The game of bots

Need for speed has become the mantra in customer service. According to Accenture, 80 per cent of customer engagements could be taken care of by bots. Increasingly, B2C companies are devising ways to introduce Artificial Intelligence and bots into their systems to help scale customer service.

Implement self-service

More and more B2C companies are implementing self-service options for c

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Customer Loyalty Programs that Stick

Customer loyalty is the life blood of any business. It is that magic which makes a customer come back to a brand again and again for repeat services. This form of magic is hard earned though. Most of the brands spend most of the times brain draining about how to increase customer loyalty. It is a token which is not to be taken for granted. In today’s competition driven market there is no assurance that the customer who is loyal to you today will remain loyal henceforth. The need of continuously evolving communication and engagement is based on this key fact.

Now Customer Loyalty program rewards can be both products and services. All of us are possibly in the running for some customer loyalty program or other without actually being aware of it. Banks, Supermarkets , most businesses that we encounter every day runs these programs quite regularly. Studies reveal that no matter how small or mundane the prize, customers simply adore these loyalty programs. It gives them an added purpose ra

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2 visits | 0 Comments|Reply

Customer Loyalty Programs that Stick

Customer loyalty is the life blood of any business. It is that magic which makes a customer come back to a brand again and again for repeat services. This form of magic is hard earned though. Most of the brands spend most of the times brain draining about how to increase customer loyalty. It is a token which is not to be taken for granted. In today’s competition driven market there is no assurance that the customer who is loyal to you today will remain loyal henceforth. The need of continuously evolving communication and engagement is based on this key fact.

Now Customer Loyalty program rewards can be both products and services. All of us are possibly in the running for some customer loyalty program or other without actually being aware of it. Banks, Supermarkets , most businesses that we encounter every day runs these programs quite regularly. Studies reveal that no matter how small or mundane the prize, customers simply adore these loyalty programs. It gives them an added purpose ra

continue reading →
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Top Selling ICO Development Softwares in the Blockchain Market 2019

The Blockchain is an encrypted, distributed database that records data, or in other words it is a digital ledger of any transactions, contracts — that needs to be independently recorded. One of the main features of blockchain is that digital ledger is accessible across several hundreds and thousands of computer and is not bound to be kept in a single place.

Why everyone should care about blockchain Technology

Blockchain is a technology that has the potential to disrupt many of the legacy systems and centralized industries of today. The financial services landscape is the most obvious beneficiary of blockchain, but there are other sectors where this tech can bring about a transformation.

Yourstory.com — Government was looking at adopting blockchain tech for disrupting and streamlining various sectors. While the sprawling financial services landscape seems to be the foremost sector to profit from this innovative technology, other industries also appear poised to assistance from it.

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